You plan a trip. You pay for a trip. You arrive at your destination to find…rain. Rather than let the wet weather dampen your spirits, dress for it and get out there.

Here are a few strategies to help you gear up for rain and deal with it if it happens on your family vacation. Read More >

Loyal customers are the bread and butter of the travel industry. Airlines and hotels lean on loyal customers to return year over year and provide the core bottom line of business. They’re the most frequent and the most important part of the customer base, and therefore of special value to the travel industry.

That’s why most smart service companies create loyalty programs. It’s a good way to reward the frequent visitor for continued service, and it incentivizes them to return for further business.

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It’s easy to despair of ever seeing the inside of a restaurant again when you have young kids.  They can be so mercurial, it’s almost impossible to forecast what they’ll be willing to eat and how long they’ll be willing to sit.
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My house in the Colorado Rockies sits at 7,000 feet. For me, driving on snowy roads, dressing for winter weather and acclimating to high altitudes is second nature. But when any sea-level house guests come to visit my mountain home in the cold-weather months, I usually email them a few tips to help them best be prepared for the thinner air and potential snowstorms.

Here is my advice for traveling to the mountains in the winter. Read More >